RYG: Leadership Lessons From Starbucks And Howard Schultz

May 09, 2011 • 25 Min Podcast

Interestingly, Howard Schultz was not the founder of Starbucks; he was one of its employees who helped Starbucks grow before becoming its CEO and Chairman. He strives to have a company that could have a relationship with its employees.

He wants to build a company that has a soul – a company that has a connection with its community. He insists that all employees get comprehensive healthcare. He also introduces programmes that engage employees and customers.

Share This

Leadership

Leaderonomics x BFM

Tune in to listen to various Leaderonomers interviewed on pertinent leadership topics on BFM radio.

In today’s dynamic and demanding work environments, leaders are increasingly called upon to go beyond managing performance; they must lead with humanity. Mental health is no longer a “nice-to-have” HR initiative. It is a strategic leadership imperative that directly affects organisational outcomes such as productivity, innovation, retention, and resilience. For C-Suite executives, mid-level managers, entrepreneurs, and even students preparing for leadership, recognising the impact of mental well-being on business performance is vital. When mental health is sidelined, burnout rises, trust erodes, and decision-making suffers. When prioritised, leaders build organisations that are not only high-performing but also human-centred and sustainable.

Jun 26, 2025 • 5 Min Read